Terms & Conditions

I want you to love your jewellery as much as I love making it, but in the instance something is not quite right, you have some options.

Refunds

Amy Rad Jewellery does not allow refunds on any item. If the item is faulty, I will happily repair it for you.

Custom orders cannot be refunded, returned or exchanged as a great deal of time and consultation goes into making them and getting them to the highest standard before they leave my little jewellery studio.

Pierced earrings cannot be refunded, returned or exchanged.

Returns/Exchanges/Credits

If there is an issue with your jewellery, please contact me within 3 days of receiving it. I will happily organise an exchange or store credit, minus the original postage costs, providing the items are returned unworn, in original condition and packaging, with equivalent postage. 

Return postage is the responsibility of the buyer. I am unable to organise an exchange for an item I haven't received.

There is a postage charge for the exchanged items to be sent to you.

This website is owned and operated by Amy Robson ABN 76955487668. All images and content on this site are copyright under Amy Rad Jewellery and remain the intellectual property of Amy Robson, unless sourced and stated otherwise. 

Products from Amy Rad Jewellery cannot be replicated or reproduced in any way.

If you wish to use images or content for any reason, please contact me and request permission. If permission is granted, be sure to credit across all mediums.

Thank you and have a rad day.